Terms & Conditions

Updated: Jun 23, 2025

Introduction

At Sapius, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, services, and platform. By accessing or using Sapius, you agree to the terms set forth in this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, such as your name, email address, phone number, and any health-related data you choose to share through forms, assessments, or consultations. In addition, we collect usage data automatically, including details about your device, browser type, operating system, and IP address, as well as your interactions with our features and tools. We may also use cookies and similar technologies to enhance your experience, personalize services, and analyze site usage.

How We Use Your Information

The information we collect helps us provide personalized health guidance, AI-generated suggestions, and support for consultations with healthcare providers. We use your data to improve our services, communicate with you about service updates, respond to your queries, and deliver promotional content if you have opted in. Sapius does not provide licensed medical services; the insights offered are AI-generated and should be reviewed with a qualified healthcare professional.

Information Sharing

We do not sell your personal information. We may share your data with trusted service providers who assist in the operation of our platform under strict confidentiality agreements. With your consent, we may share relevant data with healthcare professionals. We may also disclose your information to comply with legal obligations, enforce our terms, respond to lawful requests, or as part of a merger, acquisition, or asset transfer.

Data Security

We use industry-standard security measures, including encryption and restricted access, to protect your personal information. While we strive to secure your data, no digital platform is entirely immune to threats. We encourage you to use discretion and only share information necessary for using our services.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also withdraw your consent or object to certain processing activities. To exercise these rights, please contact us at support@sapius.ai. We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. You can request the deletion of your data at any time, and we will process such requests unless we are legally required to retain certain information.

Children’s Privacy

Sapius does not knowingly collect information from individuals under the age of 16. Our services are not intended for children, and if we become aware of such data collection, we will take steps to delete the information promptly.

International Data Transfers

If you are using our services from outside your country of residence, your data may be transferred to and processed in countries that may have different data protection laws. We implement appropriate safeguards to ensure that your information remains protected and in compliance with applicable legal standards.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. The updated version will be posted on our website, and your continued use of the services will signify your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, you may contact us at:

Sapius Health Tech
Email: info@sapius.ai